Ordering with KCS

We know there are so many products on our website for you to choose from so simply browse these and select the quantity you want and add to basket in the same way you would with any other online retailer.

Once you’ve got your completed basket hit the ‘Submit’ button and it will be sent directly to our Customer Experience team, who will review your order and call you back as soon as possible to confirm stock availability, delivery, and the final details before taking payment securely by credit or debit card.

We’ll call you as soon as we can, but at busy times please bear with us. Please note, our operating hours are Mon - Fri, 08:00-18:00. Orders placed outside of these times will be processed the next working day.

You can also download your basket in a CSV (Excel) file for future reference if you need. Simple!

Here are some other things you might like to know!

  • Items with 8 digit product codes are stock items, which means we have them in our warehouse for delivery wiithin 3 working days (subject to availability)
  • Products with 9 digit product codes are sent direct from our suppliers, so delivery may take a little longer, and may sometimes incur an extra delivery charge. This will be confirmed to you before payment is taken
  • Delivery is free on orders over £20 (excl VAT), or £8.95 (inc VAT) on orders under £20
  • Our operating hours are 08:00-16:00, Monday - Friday