Delivery & Returns

Delivery

We use our own KCS vans to deliver most of our parcels straight from our warehouse to your home or office. This ensures there are fewer steps between you ordering from the website, our packers packaging your order and you receiving it as soon as possible. Many of our products have next day delivery depending on your order and stock - however, you will be notified of any delays or issues. 

We are proud to offer FREE next day delivery on orders over £25 or £3.95 on orders under £25.

  • Next day delivery applies to mainland UK only and is applicable to products ordered before 12pm
  • Deliveries take place Monday – Friday, so orders placed before 12pm on a Friday will be delivered on a Monday
  • We do our best to ensure that only products that we have in stock are available to order, but in the unlikely the event of a product not being available we will dispatch it as soon as we can following your order

Returns

In the unlikely event that your order is damaged or incorrect or if you decide it wasn’t what you were looking for, we offer a range of options for returns and/or replacements. Please fill out the form below and a member of our Customer Experience team will contact you directly to confirm: